Skills
CRM
Software to manage customer interactions, leads, and sales data. Needed for client retention and growth. Learn through system training and customer-facing experience.
Professions that need this skill — and how exposed each one is to AI automation.
7 professions
Professions that need it
- Computer Systems Analyst84 / 100Critical
- Customer Service Representative75 / 100High
- Sales Manager48 / 100Medium
- Sales Representative47 / 100Medium
- Sales Representative of Services46 / 100Medium
- Marketing Manager40 / 100Medium
- Producer and Director32 / 100Medium
Professions that need it to get in
Courses to learn it
FAQ
Which jobs require CRM?
7 professions in the Job Risk Index list CRM as a required skill.
How important is CRM?
Among the professions that need it, employer demand for CRM is High.