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Profession JRI–02 / Finance

Will AI replace bank tellers?

A teller's day runs on repeatable transactions: verifying signatures and balances before cashing a check, taking deposits, and reconciling the cash drawer against the day's records. ATMs and banking apps automated much of that years ago, and conversational AI now reaches the routine questions that remained.

The risk spectrum — where Bank Teller sits
Bank Teller vs the 83 other jobs
Risk rank2 / 84
Automation timeline0-2 years
Median salary$43,030
Projected growth-12.9% (2024–34)
01 / Your plan

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What you'll learn
Customer ServiceTypingFinancial-product advising
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Updated Sep 21, 2026

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02 / Job market

Official outlook: shrinking.

Within the 84 professions
Salary$43,030
$31k$171k
Growth-12.9% (2024–34)
-25.9%33.5%

The U.S. Bureau of Labor Statistics projects a -12.9% change in employment for this occupation between 2024 and 2034, from a current base of 329,480 people employed earning a median of $43,030 a year.

Source: BLS Employment Projections 2024–34 & OEWS May 2025.

03 / How to enter

How to become a bank teller.

Typical preparation

Job Zone Two: Some Preparation Needed

Education

These occupations usually require a high school diploma.

Experience

Some previous work-related skill, knowledge, or experience is usually needed.

Job training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Getting in is one thing — the day-to-day runs on a specific set of tools and skills:

Foundations
Core skills

Full skill path with courses →

06 / FAQ

What people ask.

01Will AI replace bank tellers?
The risk index places Bank Tellers in the critical band, scoring 95 out of 100. ATMs, banking apps, and conversational AI already automate many routine teller tasks. The 329,480 teller positions are set to shrink 12.9% by 2034, so the work will shift toward advising and problem-solving rather than cash handling.
02How soon could AI affect Bank Tellers?
Automation effects are estimated to appear within 0-2 years, according to the evidence. This does not mean immediate job elimination; the evidence also shows a 12.9% decline in the 329,480 teller positions by 2034. Branches that already use ATMs and apps may see technology adoption in routine transactions sooner.
03What skills keep Bank Tellers relevant?
Employers look for skills that go beyond routine transactions. High-demand abilities include financial-product advising, fraud detection and escalation, and relationship banking. Active listening, speaking, and critical thinking remain important entry capabilities. Tellers who take on these advisory tasks are better positioned as automation handles cash counting.
04What preparation do you need to become a Bank Teller?
A high school diploma is the usual requirement for Bank Teller roles. Active listening, speaking, and critical thinking are listed as entry capabilities. Daily tasks in the evidence include cashing checks, verifying signatures, and answering customer questions.
05What related jobs can Bank Tellers move into?
Bank Tellers can pivot to Retail Cashiers, Customer Service Representatives, or Accountants, which appear as related occupations in the evidence. Those roles have risk scores of 90, 75, and 82 respectively. Tellers' cash handling and customer service experience applies directly, though accounting requires additional training.
06Is being a Bank Teller a good career to start in 2026?
Starting as a Bank Teller in 2026 carries significant risk. The occupation scores 95 on the risk index, and the workforce of 329,480 tellers faces a 12.9% reduction by 2034. Automation effects are listed at 0-2 years, so most new hires would face a rapidly changing workplace. Median annual pay sits at $43,030.
07What are the daily tasks of a Bank Teller?
Daily tasks include answering telephones, balancing cash drawers, cashing checks after verifying signatures and balances, and receiving deposits while confirming amounts. Tellers also examine checks for endorsements and other information. These responsibilities are repetitive and most exposed to automation.