Skills
Customer Service
Assisting customers with inquiries and issues. Essential for representatives and support staff to ensure customer satisfaction and retention.
Professions that need this skill — and how exposed each one is to AI automation.
34 professions
Professions that need it
- Data Entry Clerk98 / 100Critical
- Bank Teller95 / 100Critical
- Retail Cashier90 / 100Critical
- Tax Preparer90 / 100Critical
- Warehouse Worker90 / 100Critical
- Security Guard87 / 100Critical
- Receptionist85 / 100Critical
- Administrative Assistant82 / 100Critical
- Facilities Manager78 / 100Critical
- Financial Advisor78 / 100Critical
- Dishwasher76 / 100Critical
- Maintenance and Repair Worker76 / 100Critical
- Customer Service Representative75 / 100High
- Cook71 / 100High
- Driver70 / 100High
- General Office Clerk69 / 100High
- Shipping and Receiving Clerk68 / 100High
- IT Support Specialist58 / 100High
- Fast Food and Counter Worker52 / 100High
- Food Service Manager52 / 100High
- Merchandise Displayer47 / 100Medium
- Occupational Health and Safety Specialist47 / 100Medium
- Sales Representative47 / 100Medium
- Sales Representative of Services46 / 100Medium
- Stocker and Order Filler46 / 100Medium
- General and Operations Manager44 / 100Medium
- First-Line Supervisor of Housekeeping and Janitorial Workers43 / 100Medium
- Retail Salesperson41 / 100Medium
- Compliance Officer40 / 100Medium
- Production Supervisor36 / 100Medium
- HR Specialist35 / 100Medium
- Social and Community Service Manager34 / 100Medium
- Lawyer31 / 100Medium
- Nurse5 / 100Low
Professions that need it to get in
Courses to learn it
FAQ
Which jobs require Customer Service?
34 professions in the Job Risk Index list Customer Service as a required skill.
How important is Customer Service?
Among the professions that need it, employer demand for Customer Service is High.