Real salary data

What Customer Service Representatives actually earn in 2026.

The median for Customer Service Representative is $39,520 across 425 real salary records (H-1B visa filings and tech job postings), updated Oct 26, 2026.

01 / By source

Real salary bands, by source.

Bands come from 425 real records. Each source has a different bias, disclosed below.

Approximate salary distribution$39,520

Density curve fitted to the observed quartiles (log-normal). $35,360–$46,800 contains the middle 50% of records in the best-represented source; the shape between them is an approximation.

Source	Records	25th pct	Median	75th pct
Job postings	425	$35,360	$39,520	$46,800
H-1B visa filings	16	$41,080	$46,214	$60,840

Job postings that disclose salary in the ad text
H-1B visa filings (DOL) — over-represents visa-eligible roles (typically high-skill, high-wage)

Salary data updated Oct 26, 2026. Bands are percentiles, not averages; n is the number of underlying records.

02 / By city

What Customer Service Representatives earn, by city.

Real records; cities with at least 10 observations.

City	Records	Range (p25–p75)	Median
Seattle, WA	38	$35,727 – $44,954	$37,248
Fresno, CA	27	$35,880 – $45,812	$38,480
Louisville, KY	27	$33,800 – $39,853	$35,100
Albuquerque, NM	26	$33,800 – $43,280	$35,360
Houston, TX	24	$33,280 – $43,680	$39,489
Oklahoma City, OK	22	$33,800 – $40,170	$34,830
Grand Rapids, MI	21	$33,800 – $40,560	$35,360
Chicago, IL	20	$34,840 – $40,752	$37,024
New York, NY	19	$36,920 – $62,561	$58,000
Los Angeles, CA	18	$45,760 – $59,153	$52,380
Minneapolis, MN	18	$33,862 – $41,080	$38,948
Charlotte, NC	15	$33,280 – $51,500	$39,520

03 / By state

What Customer Service Representatives earn, by state.

State	Records	Range (p25–p75)	Median
CA	55	$38,480 – $56,976	$45,760
WA	39	$35,823 – $45,656	$37,440
MI	31	$32,906 – $41,080	$35,360
KY	27	$33,800 – $39,853	$35,100
NM	26	$33,800 – $43,280	$35,360
TX	25	$33,280 – $43,680	$39,520
OK	22	$33,800 – $40,170	$34,830
NY	21	$36,400 – $61,838	$45,240
IL	20	$34,840 – $40,752	$37,024
MN	19	$33,800 – $40,560	$38,688
NC	15	$33,280 – $51,500	$39,520
TN	14	$36,400 – $54,665	$45,240

04 / Context

How Customer Service Representatives pay compares with similar roles.

Profession	Risk	Median	Outlook
Administrative Assistant	Critical	$46,800	-1.6% (2024–34)
Compensation and Benefits Manager	Medium	$178,900	+0.2% (2024–34)
Data Entry Clerk	Critical	$44,834	-25.9% (2024–34)
Executive Administrative Assistant	High	$75,000	-1.6% (2024–34)
General and Operations Manager	Medium	$124,800	+4.4% (2024–34)

05 / Next step

How to move up the pay band.

The skills below appear most often in higher-paid roles:

06 / FAQ

Salary questions, answered.

01Why are the bands different from the BLS median?

The BLS median covers all Customer Service Representative in the US. These bands come from real records with known biases — H-1B filings skew to visa-eligible (high-skill) roles and tech postings skew to tech employers — so they sit above the national median. We disclose the source of every band.

02How often is this data updated?

The dataset refreshes weekly from live job postings and quarterly from new H-1B disclosures.

Methodology