Real salary data
What Customer Service Representatives actually earn in 2026.
The median for Customer Service Representative is $40,300 across 233 real salary records (H-1B visa filings and tech job postings), updated Sep 14, 2026.
01 / By source
Real salary bands, by source.
Bands come from 233 real records. Each source has a different bias, disclosed below.
Density curve fitted to the observed quartiles (log-normal). $34,840–$48,155 contains the middle 50% of records in the best-represented source; the shape between them is an approximation.
| Source | Records | 25th pct | Median | 75th pct |
|---|---|---|---|---|
| Job postings | 233 | $34,840 | $40,300 | $48,155 |
| H-1B visa filings | 16 | $41,080 | $46,214 | $60,840 |
- Job postings that disclose salary in the ad text
- H-1B visa filings (DOL) — over-represents visa-eligible roles (typically high-skill, high-wage)
Salary data updated Sep 14, 2026. Bands are percentiles, not averages; n is the number of underlying records.
02 / By city
What Customer Service Representatives earn, by city.
Real records; cities with at least 10 observations.
| City | Records | Range (p25–p75) | Median |
|---|---|---|---|
| Houston, TX | 21 | $33,280 – $43,680 | $39,520 |
| Louisville, KY | 20 | $33,800 – $40,300 | $35,100 |
| Fresno, CA | 18 | $35,802 – $48,620 | $36,608 |
| Albuquerque, NM | 17 | $33,800 – $43,680 | $35,776 |
| Chicago, IL | 17 | $34,840 – $41,517 | $37,024 |
| Oklahoma City, OK | 16 | $33,623 – $40,669 | $33,800 |
| Grand Rapids, MI | 12 | $33,800 – $40,820 | $34,840 |
| New York, NY | 12 | $42,510 – $66,040 | $60,128 |
| Seattle, WA | 12 | $43,599 – $55,146 | $48,256 |
03 / By state
What Customer Service Representatives earn, by state.
| State | Records | Range (p25–p75) | Median |
|---|---|---|---|
| CA | 33 | $35,880 – $56,742 | $47,840 |
| TX | 22 | $34,320 – $43,680 | $39,590 |
| KY | 20 | $33,800 – $40,300 | $35,100 |
| IL | 17 | $34,840 – $41,517 | $37,024 |
| NM | 17 | $33,800 – $43,680 | $35,776 |
| OK | 16 | $33,623 – $40,669 | $33,800 |
| NY | 14 | $39,080 – $64,181 | $59,608 |
| MI | 13 | $33,800 – $40,560 | $34,320 |
| WA | 13 | $43,680 – $55,255 | $51,480 |
04 / Context
How Customer Service Representatives pay compares with similar roles.
| Profession | Risk | Median | Outlook |
|---|---|---|---|
| Administrative Assistant | Critical | $48,620 | -1.6% (2024–34) |
| Compensation and Benefits Manager | Medium | $178,900 | +0.2% (2024–34) |
| Data Entry Clerk | Critical | $44,834 | -25.9% (2024–34) |
| Executive Administrative Assistant | High | $75,000 | -1.6% (2024–34) |
| General and Operations Manager | Medium | $124,800 | +4.4% (2024–34) |
05 / Next step
How to move up the pay band.
The skills below appear most often in higher-paid roles:
- udemyCustomer Service & Support For Customer Service ExecutivesIntermediate
- udemyCustomer Service, Customer Support, And Customer ExperienceIntermediate
- udemySAP Certified Product Support Specialist Practice ExamsAdvanced
- udemyCertified Inclusive Product Development & Design SpecialistAdvanced
- udemyAgent Name Service (ANS) for Secure AI Agent DiscoveryIntermediate
- udemyAzure AI Agent Service (AI Foundry Hub, Agent Framework)Intermediate
- udemyAdjuster 101Intermediate
- udemyHandling Hail Claims: Guide for Property Insurance AdjusterAdvanced
06 / FAQ
Salary questions, answered.
01Why are the bands different from the BLS median?
The BLS median covers all Customer Service Representative in the US. These bands come from real records with known biases — H-1B filings skew to visa-eligible (high-skill) roles and tech postings skew to tech employers — so they sit above the national median. We disclose the source of every band.
02How often is this data updated?
The dataset refreshes weekly from live job postings and quarterly from new H-1B disclosures.